Why should I fill out a warranty registration form?
We strongly advise you to make warranty registration an integral part of your Global Source shopping experience. While we strive to offer the best user experience to all our customers, we do understand that there might arise a situation when you will have to claim a warranty. By registering for a warranty, we will be able to assist you in obtaining the warranty benefits that you are entitled to.
When is the best time to register for a warranty?
We strongly suggest that you register your warranty as soon as possible after receiving your product. Please Register within 30 days to activate the warranty for your Product.
When does the Warranty start?
The warranty starts from the Invoice Date.
Do I need to keep the invoice to claim warranty?
Make sure you have your original bill of purchase (or a copy of it). You will need to send it together with the product and the request form in case of a warranty claim.
What is not covered under warranty?
Product failures caused by abuse, tampering, failure due to weather; equipment repairs made by an unauthorized person will not be covered under warranty.
How can I get in touch with the customer service department?
We’re always here to support and assist you with your concerns. You can reach out to our customer care team at (+966) 11 2048108 | (+966) 12 6612215 or info@globalsourceksa.com.